🏛️ MTC: The Perils of Hot Mics and Hasty Clicks: A Wake-Up Call for Tech-Savvy Lawyers 🚨

Always proofread your e-mails “before” you send them!

In the digital age, lawyers must navigate a minefield of potential ethical pitfalls as they embrace technology in their practice. A recent non-disciplinary admonition of an attorney highlighted by Professor Mike Frisch on the Legal Profession Blog serves as a stark reminder of the dangers lurking in our everyday digital interactions.

The case involved an attorney who faced a non-disciplinary admonition for two separate incidents of inappropriate behavior. 😬 In the first incident, the attorney made inappropriate comments during a June 2023 Aroostook County Unified Criminal Zoom docket call that was overheard by other participants. In a separate event, the attorney sent emails containing perceivably sexist language to a continuing legal education (CLE) provider. These cases vividly illustrate how easily digital missteps can occur in various professional settings and the consequences they can bring.

The Virtual Courtroom Conundrum 🏛️💻

As courts have increasingly adopted virtual proceedings, attorneys must adapt to new norms of professional conduct. The incident during the Zoom docket call highlights the critical importance of maintaining courtroom decorum, even in a virtual setting. It's essential to remember that the same standards of professionalism apply whether you're physically present in a courtroom or appearing via videoconference.

The Zoom Trap 🎥🔊

watch out for hot mic moments when in zoom courtroom hearing!

Zoom and other videoconferencing platforms have become indispensable tools for legal professionals, especially in the wake of the COVID-19 pandemic. However, they also present unique challenges. The line between formal and informal communication can blur, leading to a false sense of privacy or casualness. It's crucial to remember that even when you think you're muted, or your camera is off, there's always a risk of being heard or seen.

💡 TIP: I use a device called “MuteMe.” It’s a big button that is USB-wired to my computer. I have it set for “green” when my mic is “on” and “red” when I’m muted. It’s a clear indicator for me when not to speak less than professionally.

The Email Eternity 📧⏳

Emails and instant messages pose a different but equally significant risk. Unlike verbal conversations, these written communications create a permanent record that can be easily forwarded, screenshotted, or retrieved long after you've clicked "send." What might seem like a harmless quip or offhand remark at the moment can come back to haunt you months or even years later.

Ethical Implications 🤔⚖️

e-mails with inappropriate comments or language can take a life of their own - they live forever on the internet!!!

The ABA Model Rules of Professional Conduct require lawyers to maintain client confidentiality and to avoid conduct that could prejudice the administration of justice. While these rules don't impose strict liability for technology use, they do expect lawyers to exercise reasonable care. This includes being mindful of the potential for inadvertent disclosure or inappropriate behavior in digital spaces.

Best Practices for Tech-Savvy Lawyers 📚💼

  1. Assume you're always "on": Treat every virtual court proceeding and Zoom meeting as if your microphone and camera are live at all times. 🎙️👀

  2. Think before you type: Before sending any electronic communication, ask yourself if you'd be comfortable with it being read aloud in court. 💭✍️

  3. Use secure platforms: Ensure that the technology you're using meets appropriate security and privacy standards. 🔒🛡️

  4. Educate yourself: Stay informed about the latest developments in legal technology ethics and court rules for virtual proceedings. 📚🧠

  5. Implement safeguards: Use features like waiting rooms and passwords for Zoom meetings to prevent unauthorized access. 🚪🔑

learn from others mistakes!

The incidents highlighted by Professor Frisch serve as valuable learning opportunities for all legal professionals. They remind us that in our increasingly digital world, the boundaries between professional and personal, public and private, are more porous than ever.

As we continue to embrace technology in our legal practice, we must remain vigilant about our ethical obligations. The convenience and efficiency offered by digital tools should never come at the expense of professionalism and integrity. By staying mindful of the potential risks and implementing best practices, we can harness the power of technology while upholding the highest standards of our profession.

Final Thoughts 🧐

Being a tech-savvy lawyer isn't just about knowing how to use the latest tools—it's about using them wisely and ethically. Let this serve as a reminder to all of us to pause, think, and double-check before we unmute that mic or hit that send button, whether in a virtual courtroom or in our daily communications.

MTC

Happy Lawyering! 😊⚖️🖥️

MTC: 🍎 Apple's $95M Siri Settlement - A Wake-Up Call for Legal Professionals! ⏰💼⚖️🚨

Lawyers need to remember they may have an unintended guest during their private confidential meetings!

Apple's recent $95 million settlement over privacy concerns related to its voice assistant Siri  serves as a stark reminder of the potential risks associated with AI-powered technologies in legal practice 🚨. While Apple has long championed user privacy 🛡️, this case highlights that even well-intentioned companies can face challenges in safeguarding sensitive information.

The lawsuit alleged that Siri recorded users' conversations without consent, even when not activated by the "Hey Siri" command 🎙️. This raises significant concerns for lawyers who frequently handle confidential client information 🤐. As we discussed in our recent Tech-Savvy Lawyer.Page post, "My Two Cents/BOLO: Privacy Alert for Legal Pros: Navigating Discord's Data Vulnerabilities and Maintaining Client Confidentiality on the Internet," protecting sensitive data is paramount in legal practice and extends to all forms of communication, including those facilitated by AI assistants.

Voice assistants like Siri and Amazon's Alexa have become ubiquitous in both personal and professional settings 🏠💼. Their convenience is undeniable, but legal professionals must remain vigilant about the potential privacy implications. As a CBS News report highlighted, these devices are often listening more than users realize 👂.

Key concerns for lawyers include:

lawyers need to be mindful of what electronic devices may be listening in their confidential settings!

  • Unintended data collection: Voice assistants may capture sensitive conversations, even when not explicitly activated 🔊.

  • Data security: Collected information could be vulnerable to breaches or unauthorized access 🔓.

  • Third-party sharing: Voice data might be shared with contractors or other entities for analysis or improvement purposes 🤝.

  • Lack of transparency: Users may not fully understand the extent of data collection or how it's used 🕵️‍♀️.

While Apple has taken steps to improve Siri's privacy protections, such as implementing opt-in consent for voice recording storage, legal professionals should remain cautious ⚠️. The same applies to other voice assistants like Alexa, which has faced its own share of privacy scrutiny.

To mitigate risks, lawyers should consider the following best practices:

  • Inform clients about potential privacy limitations when using voice assistants during consultations 💬.

  • Disable or physically remove smart devices from areas where confidential discussions occur 🔇.

  • Regularly review and update privacy settings on all devices and applications ⚙️.

  • Stay informed about evolving privacy policies and terms of service for AI-powered tools 📚.

confidential client information may be unintenTionally shared with the world through smart devices.

As we emphasized in our Tech-Savvy Lawyer.Page editorial, "My Two Cents: Embracing the Future: Navigating the Ethical Use of AI in Legal Practice,” and TSL.P Podcast episode “#67: Ethical considerations of AI integration with Irwin Kramer," lawyers have an ethical obligation to protect client information when using AI tools ⚖️. This duty extends to understanding and managing the risks associated with emerging technologies like AI voice assistants.

The Apple settlement serves as a reminder that even companies with strong privacy reputations can face challenges in this rapidly evolving landscape 🌐. Legal professionals must remain proactive in assessing and addressing potential privacy risks associated with AI-powered tools.

Final Thoughts

While voice assistants offer convenience and efficiency, legal professionals must approach their use with caution and a thorough understanding of the potential risks 🧠. By staying vigilant and implementing robust privacy practices, lawyers can harness the benefits of AI technology while upholding their ethical obligations to clients 🤖👨‍⚖️. A crucial drumbeat I've made on The Tech-Savvy Lawyer.Page, it's crucial to stay informed about these issues and continuously adapt our practices to protect client confidentiality in an increasingly connected world 🌍.

MTC

MTC: When AI Stumbles: Apple's Misstep and Its Lessons for Tech-Savvy Lawyers 🍎💻⚖️

Members of the legal profession have a due diligence to ensure l human oversight in any of their AI-driven legal work!

Apple's recent AI blunder serves as a stark reminder that even industry leaders can falter in the rapidly evolving world of artificial intelligence 🤖. The tech giant's new AI feature, Apple Intelligence, made headlines for all the wrong reasons when it generated a false news summary attributed to the BBC 📰❌. Apple is considered a Blue Ribbon star when it comes to cutting-edge technology; this misstep tarnishes its reputation 🏅➡️💔. This incident should be a wake-up call for lawyers embracing AI in their practice ⏰👨‍⚖️.

As we've discussed in previous episodes of The Tech-Savvy Lawyer.Page Podcast.🎙️, AI tools can significantly enhance legal work efficiency. However, the Apple incident underscores a critical point: AI is not infallible 🚫💯. In Episode #92: Finding the Right Crossroads for AI Use, Success, and the Law, Troy Doucette of AI. law., Troy Doucet of AI.Law emphasized the importance of preventing AI hallucinations in legal document drafting 📄🔍. This recent event proves that even tech behemoths like Apple are not immune to such issues 🍎🛡️❌.

Lawyers must approach AI with a blend of enthusiasm and caution 🤔💡. While AI can streamline tasks like document review and legal research, it should never replace human oversight 🧠👀. As highlighted in our blog post, "My Two Cents: With AI Creeping Into Our Computers, Tablets, and Smartphones, Lawyers Need to Be Diligent About The Software They Use," due diligence is crucial when incorporating AI into legal practice 🕵️‍♂️💻.

Its the lawyers general responsibility to make sure that the “facts” they generate with AI are indeed facts and not fake! 🧐

The Apple Intelligence mishap involved a false headline about a high-profile murder case, demonstrating how AI errors can have serious implications 🗞️🔪❌. For lawyers, such inaccuracies in legal documents or case summaries could be catastrophic, potentially leading to malpractice claims and ethical violations ⚖️💥.

To mitigate these risks, lawyers should:

  1. Always verify AI-generated content against primary sources 🔍📚.

  2. Understand the limitations of the AI tools they use 🧠🔧.

  3. Maintain a critical eye when reviewing AI outputs 👁️📝.

  4. Keep abreast of AI developments and potential pitfalls 📈📉.

In 🎙️Ep. 98: Streamlining legal workflows with Michael Anderson, Chief Product Officer at Filevine, on LPM evolution, Michael Anderson of FileVine discussed the ethical use of AI in legal practice management 🤝💼. This conversation gains new relevance in light of Apple's misstep. Lawyers must ensure that their use of AI aligns with ethical standards and doesn't compromise client confidentiality or the integrity of their work 🔒✅.

Furthermore, as Jayne Reardon explored in a recent podcast episode 99: Navigating the Intersection of Law Ethics and Technology with Jayne Reardon, the ABA Model Rules of Ethics provide crucial guidance for lawyers using AI 📜👨‍⚖️. These rules emphasize the need for competence, which extends to understanding the technologies used in legal practice 🧠💻.  See Rule 1.1(8).

The Apple incident also highlights the importance of transparency 🔍. If AI is used in legal work, clients should be informed, and its role should be clearly defined 🗣️📊. This aligns with the ethical considerations discussed in our podcasts like episodes #18: Learn How to "Do It Yourself" with DIY Software - My conversation with "Hello Divorce" creator Attorney Erin Levine! and #70: Growing your firm with Chatbots & Artificial Intelligence with Jared Jaskot about lawyers creating DIY legal services using AI and chatbots 🤖🛠️.

Final Thoughts

lawyers must examine potential inaccuracies when they use ai-generated results in their work.

While AI remains a powerful tool for the legal profession, the Apple Intelligence debacle serves as a timely reminder of its limitations ⏳⚖️. As tech-savvy lawyers, we must harness the benefits of AI while remaining vigilant about its potential pitfalls 🦅👀. By doing so, we can ensure that our use of AI enhances rather than compromises the quality and integrity of our legal services 📈👍.

Remember, in the world of legal tech, an Apple a day doesn't always keep bar counsel away – but diligence and critical thinking certainly help 🍎🚫👨‍⚖️➡️🧠💡.

MTC

MTC: The Filing Cabinet Renaissance - Why Lawyers Still Need Physical Storage in the Digital Age 📁💼

Balancing Tradition and Tech: Today’s lawyer needs to integrate filing cabinets and cloud storage in modern legal practice.

In the era of cloud storage and digital documents, the humble filing cabinet might seem like a relic of the past. However, for lawyers, these sturdy metal boxes remain an essential tool in managing sensitive information and maintaining compliance with legal standards. Today, let’s discuss why filing cabinets continue to play a crucial role in modern law practices and how to strike the perfect balance between digital and physical document management. 🖥️📄

The Enduring Value of Tangible Documents

Despite the push towards paperless offices, many lawyers find themselves in a hybrid world where both digital and physical documents coexist. There are several reasons for this:

  • Regulatory Requirements: 📜 Certain legal documents must be retained in their original, physical form to comply with regulations or to maintain their legal validity. These may include original contracts, notarized documents, or court-filed papers.

  • Client Preferences: 🤝 Some clients, particularly older ones, may prefer physical copies of important documents. Having a filing cabinet allows lawyers to cater to these preferences while still maintaining digital records. Tip💡:  This may be mitigated by a well-drafted, bar compliant engagement letter.

  • Backup and Redundancy: 🔒 In an age of cybersecurity threats, having physical copies of critical documents serves as an additional layer of protection against data loss or digital breaches.

The Evolution of Filing Cabinet Usage

My personal journey with filing cabinets reflects the changing landscape of document management in law firms. Initially, I expanded from one four-drawer horizontal filing cabinet and one two-drawer mini cabinets to three four-drawer horizontals and two two-drawer minis. This growth mirrored the increasing complexity and volume of cases I handled. 📈

Lawyers can thrive with document retention by blending tradition with modern tech.

However, as digital solutions became more prevalent and sophisticated, I found myself able to reduce my physical storage needs (thank goodness for my Fujitsu Scansnap!). I now maintain one four-drawer horizontal filing cabinet and two two-drawer mini cabinets. This reduction was made possible by:

  • Implementing a robust digital document management system 💻

  • Scanning and digitizing older files 📸

  • Adopting a more selective approach to what documents require physical storage 🔍

Striking the Right Balance

The key to effective document management in modern law practice is finding the right balance between digital and physical storage. Here's how lawyers can optimize their use of filing cabinets:

Prioritize Critical Documents: 🏆 Reserve physical storage for documents that must be kept in their original form or those that are frequently accessed.

Implement a Hybrid System: 🔄 Use digital storage for the bulk of your documents, but maintain a streamlined filing cabinet system for essential physical records.

Regular Purging: 🗑️ Periodically review and purge unnecessary physical documents, converting them to digital format when possible. Tip💡: Check your bar ethic requirements and terms in our contracts - Are you allowed to purge certain former clients after a period of time if they have not claimed their old files (you may want to try to contact them first and ask them if they want them back) or have they simply disappeared.

Enhance Security: 🔐 Invest in high-quality, lockable filing cabinets to ensure the security of sensitive physical documents.

A Hybrid Document Management is The perfect blend of physical and digital solutions for law firms.

Adopt a Shred or Return Policy: 📄✂️ Incorporate clauses in your contracts that allow for the shredding or return of certain documents after a specified period. This practice helps manage physical storage space and ensures compliance with data protection regulations.

File Retention Requirements: Navigating the ABA Model Rules of Ethics

Understanding and adhering to file retention requirements is crucial for lawyers. The American Bar Association (ABA) Model Rules of Professional Conduct provide guidance on this matter:

Lawyers are required to be competent regarding their use of technology. They need to how to use and be using technology that has the basic safe guards of protecting their client data from prying eyes and have redundant copies should their system fail (see my discussion on the “3-2-1” back up system). Remember, lawyers need not be experts in the fields. They just need to be reasonably competent in their use. For more complex issues, they should hire a reputable expert.

This rule requires lawyers to keep client files for a reasonable period after the representation has concluded. The definition of "reasonable" can vary depending on the nature of the case and local regulations.

  • Rule 1.16: Declining or Terminating Representation 🚪

Upon termination of representation, lawyers must take steps to protect a client's interests, including surrendering papers and property to which the client is entitled.

As highlighted in The Tech-Savvy Lawyer.Page blog, implementing a clear file retention policy that complies with these rules is essential. This policy should outline:

Modern Legal Teamwork: today’s Lawyers need to manage files and digital records.

  • The types of documents to be retained 📋

  • The duration of retention for different document categories ⏳

  • The method of storage (physical vs. digital) 💾

  • The process for document destruction or return to clients 🔥

By having a well-defined policy, lawyers can effectively manage their physical and digital storage while ensuring ethical compliance.

My Final Thoughts 🧐

While the legal profession continues to embrace digital solutions, the filing cabinet remains a valuable tool in a lawyer's arsenal. Its role has evolved from being the primary storage solution to a complementary system that works in tandem with digital storage. By thoughtfully integrating physical and digital document management, lawyers can create a more efficient, secure, and compliant practice. 🎯

My journey from expanding to three large filing cabinets and then scaling back to just one reflects the broader trend in the legal industry. It's not about completely eliminating physical storage, but rather about finding the optimal balance that serves both practical needs and regulatory requirements. In this digital age, the filing cabinet stands as a testament to the enduring value of tangible documents in the practice of law. 🏛️⚖️

MTC

MTC/BOLO: 🚨 Cybersecurity Alert: Chinese Hack Exposes Vulnerabilities in Mobile Data 🚨

A massive Chinese espionage campaign has recently targeted major U.S. telecommunications companies, compromising data from hundreds of thousands of American mobile phone users. This unprecedented cyber assault, dubbed "Salt Typhoon," has affected at least eight major telecom providers, including Verizon and AT&T, ranking among the most extensive intelligence breaches in American history. 📱💻

The Scope of the Breach 🔍

The Chinese hackers exploited weaknesses in the communications networks of top telecommunications companies. They gained access to a vast amount of data, including:

  • Who mobile phone users were talking to

  • When conversations took place

  • User locations

  • In some cases, audio calls and text messages

Initially focusing on the national capital region, the hackers narrowed their targets to high-profile Americans, including:

  • Top government officials in the Biden administration

  • At least one cabinet secretary

  • A top White House Homeland Security Adviser

  • President-elect Donald Trump

  • Vice President-elect JD Vance

  • Staff of Senator Chuck Schumer

The breach also compromised data about sensitive Department of Justice warrants. 🏛️

Ongoing Threat and Uncertain Timeline

U.S. officials warn that the breach is ongoing. They cannot confirm that the hackers have been fully removed from the affected networks. The FBI and Cybersecurity and Infrastructure Security Agency (CISA) are still trying to understand the full scope of this activity. There is no clear timeline for when telecommunications companies will be fully secure. 🕵️‍♀️

Ethical Obligations for Lawyers 📜⚖️

For lawyers and legal professionals, the ethical obligation to protect client data extends beyond general cybersecurity practices. The American Bar Association (ABA) Model Rules of Professional Conduct provide specific guidance on this matter.

1. Duty of Competence 🧠

ABA Model Rule 1.1 requires lawyers to provide competent representation to clients. This includes staying current with technology. Comment 8 to Rule 1.1 explicitly states that lawyers must understand "the benefits and risks associated with relevant technology". This means lawyers must:

  • Understand the technologies they use in their practice

  • Stay informed about evolving cybersecurity threats

  • Implement appropriate security measures

2. Duty of Confidentiality 🤐

Rule 1.6(c) mandates that lawyers "make reasonable efforts to prevent the inadvertent or unauthorized disclosure of, or unauthorized access to, information relating to the representation of a client". This rule directly applies to electronic communications and data storage. Lawyers must:

  • Assess the sensitivity of client information

  • Implement appropriate security measures based on the nature of the data

  • Regularly review and update security protocols

3. Communicating with Clients 💬

Under Rule 1.4, lawyers have a duty to communicate with clients about the means by which their objectives are to be accomplished. This includes discussing:

  • Risks associated with various communication methods

  • Potential need for enhanced security measures

  • Client preferences regarding communication methods

Recommendations for Securing Mobile Data 🔒

In light of this breach and to meet ethical obligations, lawyers, their clients, and the general public should take the following steps to secure their mobile data:

1. Use Encrypted Communication Apps 🔐

U.S. officials strongly recommend using encrypted communication apps like Signal. These apps offer end-to-end encryption, making it extremely difficult for hackers to intercept messages or calls.

2. Enable Multi-Factor Authentication (MFA) 🔑

Turn on MFA for all your accounts. This adds an extra layer of security beyond just a password, significantly reducing the risk of unauthorized access.

3. Use Strong Passwords and Biometric Authentication 👆

Create complex, unique passwords for each account. Consider using a password manager. Enable biometric authentication methods like fingerprint or facial recognition where available.

4. Keep Software Updated 🔄

Regularly update your device's operating system and apps. These updates often include critical security patches.

5. Be Cautious with Public Wi-Fi 📶

Avoid using unsecured public Wi-Fi networks. If necessary, use a VPN to encrypt your internet traffic.

6. Only Download Apps from Trusted Sources 📲

Stick to official app stores like Google Play or the Apple App Store. Avoid downloading apps from unknown websites or sources.

7. Implement Device Encryption 🔒

Ensure your device's storage is encrypted. Most modern smartphones offer built-in encryption options.

8. Use Secure Cloud Storage ☁️

Store sensitive documents in secure, encrypted cloud storage services.

See my earlier post:  “How too …”: 🔒 Securing Cloud Storage for Lawyers: Best Practices and Ethical Considerations!.

9. Enable Remote Wipe Capabilities 🧹

Set up the ability to remotely wipe your device if it's lost or stolen.

See my earlier post:  "How to ....": Enable Remote Wipe Capabilities 🧹 (Mobile Phone📱/Tablet Edition).

10. Be Wary of Phishing Attempts 🎣

Stay alert for phishing emails or messages. Verify the sender's identity before sharing any sensitive information.

Special Considerations for Lawyers 👨‍⚖️👩‍⚖️

In some cases, standard security measures may not be sufficient. The ABA Opinion 477R suggests that lawyers may need to take special precautions when:

  • Handling particularly sensitive client information

  • Complying with specific client instructions or agreements

  • Adhering to regulatory requirements (e.g., HIPAA, GDPR)

In such instances, lawyers might need to employ:

  • End-to-end encryption for all communications

  • Multi-factor authentication for all systems

  • Regular third-party security audits

My Final Thoughts 🏁

The recent and ongoing Chinese hack of major U.S. telecom providers highlights the critical need for robust mobile security measures. For lawyers, maintaining technological competence and protecting client data is not just a matter of good practice—it's an ethical imperative. By staying informed about cybersecurity risks, implementing robust security measures, and communicating clearly with clients about these issues, lawyers can fulfill their ethical obligations and protect their clients' interests in the digital age.

Remember, cybersecurity is an ongoing process. Stay vigilant and regularly review and update your security practices. In today's digital landscape, protecting your mobile data is not just a matter of personal privacy—it's a professional and ethical obligation, especially for those handling sensitive client information. 🛡️📱💼

MTC

🚨BOLO: AI Malpractice🚨: Texas Lawyer Fined for AI-Generated Fake Citations! 😮

We’ve been reporting on lawyers incorrectly using AI in their work; but, the lesson has not yet reached all practicing lawyers: Here is another cautionary tale for legal professionals!

No lawyer wants to be disciplined for using generative ai incorrectly - check your work!

A Texas lawyer, Brandon Monk, has been fined $2,000 for using AI to generate fake case citations in a court filing. U.S. District Judge Marcia Crone of the Eastern District of Texas imposed the penalty and ordered Monk to complete a continuing legal education course on generative AI. This incident occurred in a wrongful termination case against Goodyear Tire & Rubber Co., where Monk submitted a brief containing non-existent cases and fabricated quotes. Concernedly, he was using Lexis AI function in his work - check out the report card a Canadian law professor gave Lexis+ AI in my editorial here. The case highlights the ethical challenges and potential pitfalls of using AI in legal practice.

The judge's ruling emphasizes that attorneys remain accountable for the accuracy of their submissions, regardless of the tools used.

Read the full article on Reuters for an in-depth look at this landmark case and its implications for the legal profession.

Be careful out there!

Wednesday "How to ....": Enable Remote Wipe Capabilities 🧹 (Mobile Phone📱/Tablet Edition)

Setting up remote wipe capabilities is crucial for protecting your data on both phones and tablets if they're lost or stolen. Here's how to enable this feature across iOS and Android devices:

For iPhone and iPad 🍎

The process is identical for both iPhones and iPads:

1. Enable "Find My":

  •   Go to Settings > [Your Name] > Find My

  •   Toggle on "Find My iPhone" (or "Find My iPad")

  •   Enable "Send Last Location" for better tracking

2. To remotely wipe your device:

  •   Visit iCloud.com/find on a computer or another device

  •   Sign in with your Apple ID

  •   Select your lost device from the list

  •   Click "Erase iPhone/iPad"

  •   Confirm the action

For Android Phones and Tablets 🤖

The process is similar for Android phones and tablets:

1. Enable Find My Device:

  •    Go to Settings > Security > Find My Device

  •    Toggle it on if not already enabled

2. To remotely wipe your device:

  •    Visit android.com/find on a computer or another device

  •    Sign in with the Google Account associated with your lost device

  •    Select your device (phone or tablet)

  •    Choose "Erase device"

  •    Confirm the action

Tablet-Specific Considerations 📱

For tablets that don't have cellular connectivity:

  • Ensure your tablet is connected to Wi-Fi regularly

  • Set up automatic connections to known Wi-Fi networks

  • For iPads, enable "Find My network" to locate your device even when it's offline

For Android tablets:

  • Some may require you to download the "Find My Device" app from the Google Play Store

  • Ensure Location services are enabled for better tracking

Additional Tips for Both Phones and Tablets 💡

  • Regularly update your device's operating system

  • Use strong, unique passcodes or biometric locks

  • Back up your data frequently to cloud services

  • For work devices, consult your IT department about Mobile Device Management (MDM) solutions

By enabling these features on all your mobile devices - phones and tablets alike - you'll have a safety net in place to protect your data if any of your devices are lost or stolen. Remember, remote wiping should be used as a last resort when you're certain you can't recover your device.

MTC: Can Lawyers Ethically Use Generative AI with Public Documents? 🤔 Navigating Competence, Confidentiality, and Caution! ⚖️✨

Lawyers need to be concerned with their legal ethics requirements when using AI in their work!

After my recent interview with Jayne Reardon on The Tech-Savvy Lawyer.Page Podcast 🎙️ Episode 99, it made me think: “Can or can we not use public generative AI in our legal work for clients by only using publicly filed documents?” This question has become increasingly relevant as tools like ChatGPT, Google's Gemini, and Perplexity AI gain popularity and sophistication. While these technologies offer tantalizing possibilities for improving efficiency and analysis in legal practice, they also raise significant ethical concerns that lawyers must carefully navigate.

The American Bar Association (ABA) Model Rules of Professional Conduct (MRPC) provide a framework for considering the ethical implications of using generative AI in legal practice. Rule 1.1 on competence is particularly relevant, as it requires lawyers to provide competent representation to clients. Many state bar associations provide that lawyers should keep abreast of the benefits and risks associated with relevant technology. This scrutiny highlights AI’s growing importance in the legal profession.

However, the application of this rule to generative AI is not straightforward. On one hand, using AI tools to analyze publicly filed documents and assist in brief writing could be seen as enhancing a lawyer's competence by leveraging advanced technology to improve research and analysis. On the other hand, relying too heavily on AI without understanding its limitations and potential biases could be seen as a failure to provide competent representation.

The use of generative ai can have complex ethic's’ requirements.

The duty of confidentiality, outlined in 1.1, presents another significant challenge when considering the use of public generative AI tools. Lawyers must ensure that client information remains confidential, which can be difficult when using public AI platforms that may store or learn from the data input into them. As discussed in our October 29th editorial, The AI Revolution in Law: Adapt or Be Left Behind (& where the bar associations are on the topic), state bar associations are beginning (if not already begun) scrutinizing lawyers use of generative AI. Furthermore, as Jayne Reardon astutely pointed out in our recent interview, even if a lawyer anonymizes the client's personally identifiable information (PII), inputting the client's facts into a public generative AI tool may still violate the rule of confidentiality. This is because the public may be able to deduce that the entry pertains to a specific client based on the context and details provided, even if they are "whitewashed." This raises important questions about the extent to which lawyers can use public AI tools without compromising client confidentiality, even when taking precautions to remove identifying information.

State bar associations have taken varying approaches to these issues. For example, the Colorado Supreme Court has formed a subcommittee to consider recommendations for amendments to their Rules of Professional Conduct to address attorney use of AI tools. Meanwhile, the Iowa State Bar Association has published resources on AI for lawyers, emphasizing the need for safeguards and human oversight.

The potential benefits of using generative AI in legal practice are significant. As Troy Doucet discussed in 🎙️Episode 92 of The Tech-Savvy Lawyer.Page Podcast, AI-driven document drafting systems can empower attorneys to efficiently create complex legal documents without needing advanced technical skills. Similarly, Mathew Kerbis highlighted in 🎙️ Episode 85 how AI can be leveraged to provide more accessible legal services through subscription models.

Do you know what your generative ai program is sharing with the public?

However, the risks are equally significant. AI hallucinations - where the AI generates false or misleading information - have led to disciplinary actions against lawyers who relied on AI-generated content without proper verification. See my editorial post My Two Cents: If you are going to use ChatGTP and its cousins to write a brief, Shepardize!!! Chief Justice John Roberts warned in his 2023 Year-End Report on the Federal Judiciary that "any use of AI requires caution and humility".

Given these considerations, a balanced approach to using generative AI in legal practice is necessary. Lawyers can potentially use these tools to analyze publicly filed documents and assist in brief writing, but with several important caveats:

1. Verification: All AI-generated content must be thoroughly verified for accuracy. Lawyers cannot abdicate their professional responsibility to ensure the correctness of legal arguments and citations.

2. Confidentiality: Extreme caution must be exercised to ensure that no confidential client information is input into public AI platforms.

3. Transparency: Lawyers should consider disclosing their use of AI tools to clients and courts, as appropriate.

The convergence of ai, its use in the practice of law, and legal ethics is here now1

4. Understanding limitations: Lawyers must have a solid understanding of the capabilities and limitations of the AI tools they use.

5. Human oversight: AI should be used as a tool to augment human expertise, not replace it.

This blog and podcast has consistently emphasized the importance of these principles. In our discussion with Katherine Porter in 🎙️ Episode 88, we explored how to maximize legal tech while avoiding common pitfalls. In my various posting, there has always been an emphasis on the need for critical thinking and careful consideration before adopting new AI tools.

It's worth noting that the legal industry is still in the early stages of grappling with these issues. As Jayne Reardon explored in 🎙️ Episode 99 of our podcast, the ethical concerns surrounding lawyers' use of AI are complex and evolving. The legal profession will need to continue to adapt its ethical guidelines as AI technology advances.

While generative AI tools offer exciting possibilities for enhancing legal practice, their use must be carefully balanced against ethical obligations. Lawyers can potentially use these tools to analyze publicly filed documents and assist in brief writing, but they must do so with a clear understanding of the risks and limitations involved. As the technology evolves, so too must our approach to using it ethically and effectively in legal practice.

MTC

🎙️Ep. 99: Navigating the Intersection of Law Ethics and Technology with Jayne Reardon.

Meet Jayne Reardon, a nationally renowned expert on legal ethics and professionalism who provides ethics, risk management, and regulatory advice to lawyers and legal service providers. Jayne is an experienced trial lawyer who has tried cases in state and federal courts across Illinois and on appeal up to the United States Supreme Court. She also sits on the national roster of the American Arbitration Association for Commercial and Consumer Arbitration. Moreover, she is a certified neutral in the Early Dispute Resolution Process. Jayne's experience includes service as Executive Director of the Illinois Supreme Court Commission on Professionalism, an organization dedicated to promoting ethics and professionalism among lawyers and judges, and disciplinary counsel for the Illinois Attorney Registration and Disciplinary Commission.

In today's conversation, Jayne explores ethical concerns for lawyers using AI, focusing on ABA Model Rules. She also discusses billing ethics, advising transparency in engagement letters and time tracking. Furthermore, Jayne highlights online civility, warning against impulsive posts and labeling, and real-life cases to underscore the importance of ethical vigilance in AI-integrated legal practice.

Join Jane and me as we discuss the following three questions and more!

  1. What are your top three warnings to lawyers about using AI in line with the ABA model rules of ethics?

  2. Some lawyers are creating DIY services online through chatbots, AI for clients, through chatbots and AI for clients to handle their legal affairs. What are the top three ethical concerns these lawyers should be wary of when creating these services?

  3. What are your top three suggestions about lawyers being civil to one another and others online?

In our conversation, we cover the following:

[01:11] Jayne's Current Tech Setup

[04:50] Handling Tech Devices and Daily Usage

[08:51] Ethical Considerations for AI in Legal Practice

[19:21] Ethical Considerations for AI-Assisted Services

[26:37] Civility in Online Interactions

[30:58] Connect with Jayne

Resources:

Connect with Jayne:

Hardware mentioned in the conversation:

Software & Cloud Services mentioned in the conversation:

* the “W-Calendar” program I refered to apparently is no longer an active software program available for purchase.

MTC: What is the common sense approach lawyers can learn from 23andMe’s recent client data breach?

What can 23andme’s client data breach teach lawyers about keeping their own client’s data secure?

I can’t stress enough that as legal professionals, we bear a dual responsibility when it comes to personal identification information (PII): safeguarding our own data and protecting our clients' sensitive information. 

The 23andMe Incident: A Wake-Up Call

Last week’s report of the 23andMe breach serves as a stark reminder of the vulnerabilities inherent in storing sensitive personal information online. Hackers gained access to user profiles, including genetic data, names, birth years, and ancestry report. This incident underscores the need for heightened awareness and caution when sharing personal identification information (PII) with online companies. THIS data breach serves as a perfect reminder of the critical importance of data security in our increasingly digital world, especially for those of us in the legal field.

Legal Ethics and Client Confidentiality

The cornerstone of the attorney-client relationship is confidentiality, extending far beyond our physical offices in today's digital age. We are bound by ethical rules mandating the protection of client information. The American Bar Association's Model Rule 1.6(c) explicitly states that "A lawyer shall make reasonable efforts to prevent the inadvertent or unauthorized disclosure of, or unauthorized access to, information relating to the representation of a client.” But our legal ethics responsibilities just don’t stop there!

Even small law firms are not immune from cyberattacks!

ABA Model Rule 1.1 Comment 8 (Rule 1.1[8]) requires lawyers to stay informed about changes in the law and its practice, including the benefits and risks associated with relevant technology. This comment explicitly recognizes that competent representation in today's legal landscape involves understanding and effectively using pertinent technology. Lawyers must be aware of the security levels, general operational status, and potential risks and actual data breaches of the services and software they use, both in-office and cloud-based. While the goal isn't to transform lawyers into tech experts, it's crucial that we can leverage technology (even with the assistance of more technically proficient experts) to provide efficient, effective, and ethical legal services to our clients.

Implications of Data Breaches

The 23andMe incident highlights the potential consequences of a data breach, which for lawyers could include:

  1. Violation of ethical obligations

  2. Potential malpractice claims

  3. Loss of client trust and reputation damage

  4. Regulatory penalties and sanctions

Protecting Client and Our Own Information in the Digital Age

To fulfill our ethical obligations and protect our clients' PII, we must implement robust data security measures:

Secure Data Storage and Transmission

Utilize encrypted cloud storage solutions and secure file transfer protocols when handling client data. Avoid using public Wi-Fi networks for accessing or transmitting sensitive information. And if you do, be sure to use a reliable Virtual Private Network (VPN) when on public Wi-Fi.

Client Communication Practices

Lawyers need not be tech experts but they need to know how to use tech to not only for their clients but use it to protect their client’s Data.

Implement secure client portals for document sharing and communication. Educate clients on the risks of sending sensitive information via unsecured email, and advise them on what information should never be shared electronically.

Vendor Due Diligence

Carefully vet third-party service providers, ensuring they adhere to stringent data protection standards. This includes practice management software, e-discovery platforms, and cloud storage providers.

Here are Some Best Practices for Personal and Professional Data Protection

  1. Implement strong authentication: Use multi-factor authentication for all professional and personal accounts. Consider using a password manager that creates and stores complex passwords.

  2. Separate personal and professional online presence: Maintain distinct profiles and accounts for personal and professional use.

  3. Regularly update security measures: Stay informed about the latest cybersecurity threats and update your protection strategies accordingly.

  4. Minimize data sharing: Critically assess what personal information is truly necessary to share online, and refrain from providing sensitive data unless absolutely essential.

Lawyers Are Important Participants to the Future Legal Landscape 

The 23andMe breach raises important questions about the adequacy of current data protection laws. As legal professionals, we have a responsibility to:

  1. Advocate for stronger data protection legislation: Support and contribute to the development of comprehensive data privacy laws that protect individuals and businesses.

  2. Stay informed on data privacy regulations: Keep abreast of evolving laws such as The European Union's General Data Protection Regulation (GDPR) and California's Consumer Privacy Act (CCPA), and industry-specific regulations like Health Insurance Portability and Accountability Act (HIPAA).

  3. Advise clients on data protection: Provide guidance on compliance with data protection laws and best practices for safeguarding sensitive information, including when to refrain from sharing certain types of data altogether.

maybe we don’t need to put all of our information on the internet?

The Fundamental Lesson: Some Data Should Never Be Shared

Perhaps the most crucial takeaway from the 23andMe incident is that certain types of information are so sensitive and personal that they may not belong in anyone else's hands, regardless of the security measures in place. This is particularly true for genetic data, which is immutable and deeply personal. As lawyers, we must critically evaluate what information truly needs to be shared or stored externally, always erring on the side of caution.

My Final Thoughts

The 23andMe incident serves as a critical reminder of the vulnerabilities inherent in our digital ecosystem and the importance of discerning what information should never be shared. As lawyers, we must be at the forefront of data protection efforts, not only to safeguard our own information but also to uphold our ethical obligations to our clients. By implementing robust security measures, staying informed about evolving threats and regulations, and advocating for stronger data protection laws, we can help mitigate the risks associated with sharing PII in our increasingly interconnected world.

In this digital age, protecting personal identification information is not just a matter of individual privacy—it's a fundamental aspect of legal ethics and professional responsibility. As tech-savvy lawyers, we must lead by example in implementing and promoting best practices for data security, ensuring that we maintain the trust and confidentiality that form the bedrock of our profession. Most importantly, we must always question whether certain information needs to be shared at all, recognizing that the best protection sometimes lies in not disseminating sensitive data in the first place.

MTC