Podcast #9: Getting connected with Maddy Martin of Smith.AI

My next guest is Maddy Martin of Smith.AI! Maddy is the head of growth and education for Smith.ai, which provides 24/7 law firm communication & intake services by phone, web, and text. She has spent the last decade growing tech startups from New York to California. Maddy has expertise in digital marketing, small business communications, lead conversion, email marketing, SEO & content marketing, social media, comarketing, and event marketing.

Come listen and learn as Maddy and I discuss the following: 1. What tech are attorneys underutilizing in their practice, 2. What kind of tech integrations can virtual receptionists provide to reduce work for attorneys, and 3. What does she forecast in how we work with technology post-covid. 

My next guest is Maddy Martin of Smith.AI! Maddy is the head of growth and education for Smith.ai, which provides 24/7 law firm communication & intake services by phone, web, and text. She has spent the last decade growing tech startups from New York to California.


SPECIAL OFFER FOR THE TECH SAVVY LAWYER.PAGE FOLLOWERS!

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Maddy provided the TSL.P Podcast listener a special coupon! Smith.ai offers a 20-call/20-chat free trial, and when you use code TECHSAVVY you'll also get $100 off your first month! Sign up at https://smith.ai or email hello@smith.ai.

Maddy can be reached at maddy@smith.ai and on LinkedIn.  

Show Notes and Smith.ai provided Resources and Links:

The Smith.ai Law Firm Communication Playbook

The Smith.ai Law Firm Communication Library

Clio Legal Trends Report 2019 - Smith.ai Infographic of Key Takeaways

Essential Tech Tools and Talent for Small Law Firms Working Remotely
During a recent webinar on COVID-19 between Profit with Law, GNGF, and Smith.ai, many software and services were mentioned as critical resources for lawyers who suddenly find themselves running their firms remotely. From time tracking tools to case management systems, email providers to calendaring solutions, this is our list of the heavy hitters in each major category. We’ve seen them all, and tried many ourselves, so our hope is to spare you the extra time that extensive research requires.

How to Get Crystal Clear VoIP
Corvum.io cofounder and CTO Graham Nelson-Zutter gives us the low-down on VoIP issues, and how to address them. If you’re not 100% sure your business’ phone lines are running in tip-top shape (many aren’t), this is one of those articles you’ll want to carve time out to read.


Podcast #8: Tech, ethics and more with Dan Siegel, PA Attorney!

My next guest is Dan Siegel.  Dan is a Pennsylvania Attorney, Speaker and Author covering issues in appellate law, ethics and technology.  Dan came to my attention through his recent webinar through the ABA & his attorney tech consulting firm, Integrated Technology Services.  During our informative podcast we covered the following three questions:  1.

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My next guest is Dan Siegel.  Dan is a Pennsylvania are Attorney, Speaker and Author covering issues in appellate law, ethics and technology.  Dan came to my attention through his recent webinar through the ABA & his Integrated Technology Services, an attorney tech consulting firm.  During our informative podcast we covered the following three questions:  1. Given COVID and Shelter at Home Orders, what are three software programs are attorneys underutilizing while working from home, 2. What are three simple workflows can attorneys use today, and 3. What three areas of legal technology will attorneys need to keep an eye on POST-COVID-19?

Come join as we talk about these subjects and many more!

Links to the products and services discussed in our conversation:

How to reach Dan

Software

Articles, Books, etc.

Shout Out! Planet Depos is still offering free Webinars!

If you don’t know how to conduct video/virtual depositions, NOW is the time to learn!

If you don’t know how to conduct video/virtual depositions, NOW is the time to learn!

Planet Depos, the company of previous Podcast Guest, Billy Zane, will be offering another free webinar this Wednesday on conducting virtual video depositions.  They have older webinars posted for your reference.  Watching the webcast live will give you an opportunity to ask the presenters questions.  Best part, its free!

If you haven't had the opportunity to participate, don't miss out!

I don't have any inside information, but once things settle with COVID-19, businesses will probably pull back on some of these free Webinars, CLEs, etc.

Sign up today as these presentations may not be here tomorrow!

Time to Update Your Zoom!

Copyright Zoom

Copyright Zoom

Over the past several months, Zoom was pretty well beaten up due to some security flaws that were discovered in its platform.  This unveiling occurred and became prominent in the public forum, most likely due to the increased use of the service given the COVID-19 pandemic.  Believe it or not, this was a good thing!

The exposure of these flaws gave Zoom an opportunity - it could either sink or swim.  It appears that it decided to swim.  They have added increased encryption, more straightforward means of reporting abusers, the ability to chose data centers (for those concerned about China listening in), increase password security, cloud recording security, and other tweaks.

In the end, it's your call whether you will use this or other platforms.  Your boss, court, or opposing counsel may have a say in this.  But, the deadline to update was May 30, 2020.  If you haven't updated your Zoom to 5.0, you won't be able to participate in Zoom conferences.

Click here to update!